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From Thought to System

Tuesday, September 8, 2009

From Thought to System

Sometime ago, I saw a beautiful advertisement for a consulting company which showed human footprints on a seashore and declared - "Your ideas are like these. Unless you convert them to solid reality, they'll be gone in no time." * 

I agree completely.

Every day, we realise certain simple solutions and truths related to our day-to-day existence. Most of these are pretty basic, direct, and simple. But nonetheless, they are solutions. On some specific moments, we come across really great ideas.

But in most cases, our ideas vanish by the time the next morning arrives. You know why? We lack the discipline of converting them into solid reality. So how does one go about doing that? 

Here is a stepwise Ideas Management process -
  1. Whenever you come across any idea, write it down in your diary. This is the indispensable first step. (remember sand, waves, shore?)
  2. Reflect on your idea when you are no longer in the thick of operational busy-ness of the typical manager's working day.
  3. Involve others also, as they can share and contribute. Of course, you must be personally comfortable while doing so.
  4. See what's the "time span of appilcability" of the idea. Can it be applied immediately to solve some short-term issue, or is it a long term idea suited to address some grand strategic issue?
  5. There are only three things you can do with an idea. Act upon it now (option A), Store it for later retrieval (option B), or Dump it (option C).
  6. Once you are sure of what you want to do with the idea - A, B or C - take action accordingly.
  7. Get approvals, sanctions, agreement, consensus.. and push it forward.
  8. Take full personal ownership of that idea. Remember - usually nothing moves forward in an organisation unless someone takes ownership of it.
  9. Push, push, push .. till it achieves its desired destination.
Let me share an example.

Some time ago, a colleague of mine suggested that maintaining "good health" is a serious concern for young people everywhere. So, we can try to do something about it. We thought over this matter for some days, and realised that a solution needed to be found that was - cheap, easy to implement, and acceptable to one and all generally.

Then came the group ideation stage where everyone sat together and hammered out the idea in its practically implementable format - Walk PT Walk - a daily brisk walk of 3.5 kms for everyone, staff and students. The idea is simple - you sweat profusely, get refreshed from within, and stay fit from the cardio-vascular point of view.

We were cautious about not getting into the "gym" rut - it is too costly, deters many, and generally cannot be used as a team-building tool.**

We really went after this idea strongly. It was implemented for the staff of PTHQ, PROTON campuses, and SBM campuses. And also for students of PROTON and SBM. We pushed it hard, and provided significant leadership for several weeks, till leaders were created at all levels.

Today we look back with pride (it has been just 3 months) and can proudly say "We did it!" An idea was born, got refined, was test-piloted, and finally taken to execution. But the most important thing - it was made into a system to be followed.

Full credit goes to the students and staff who willingly accepted all this, and made it a success. Thanks everyone, and promise me that you will spread this far and wide, for the benefit of more people.

The media started taking note. We proved that a substantially good idea was converted to consistent reality.

What a satisfaction it has been, putting theory into practice. Trust me, nothing gives greater joy to a practising manager/leader. So get cracking with your own Ideas Management process. My best wishes!


Closing remark - remember our talk on Kaizen? It is interesting to see Kaizen put into practice with the software I use to upload my blogs daily. Everyday, I am observing small improvements that are making it easier for me to work with this software.  


* Interestingly that company itself vanished a few months later! 
** I was in the Weight-lifting and Power-lifting teams at IIT Delhi (1989-1993). I know what it takes!

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